It was a Tuesday morning when a colleague from a sister facility agreed to meet with me concerning a change in staff workflow. During the conversation, she went over the first two steps. I had to stop her and write them down, then asked her to...Read More »
It’s often remarked that there are only two certainties in life: death and taxes. However, if one briefly examines the field of CDI, one might be inclined to add a third: provider education.
If you want to move water from point A to point C, first you have...Read More »
by Rebecca Truett, PhD, MSN, MBA, RN, CCDS, CCA, CDIP
Just as healthcare continues to evolve and change, a successful CDI program must also evolve and change. Historically, we’ve relied on “productivity” measures to determine success. Traditional key performance indicators (KPI)...Read More »
