by Penny Jefferson, MSN, RN, CCDS, CCDS-O, CCS, CDIP, CRC, CHDA, CRCR, CPHQ, and Mercedes K. C. Dullum, MD, FACS, FACC

The healthcare documentation landscape is rapidly evolving, placing an unprecedented emphasis on quality and accuracy. This shift has made CDI an indispensable...Read More »

by Joshua Raposa

Outpatient is like inpatient, but completely different.

That may sound like a contradiction, but here’s what it means: On the one hand, many of the same tools and titles are employed in the outpatient and inpatient settings. For instance, you will still...Read More »

by Merle Zuel, RN, CCDS

The biggest obstacles to organizational change and improvement are often the people who are responsible for the decisions related to implementing improvement efforts. Why is there so much resistance to change? Change is always stressful and not always for...Read More »